For Patrick and Kristy Shannon, the decision to start First In Physio was rooted in their desire to raise a family in a smaller town while creating something meaningful in their community. After graduating as physiotherapists in Brisbane, the couple decided to return to their roots and establish a clinic in Ayr.
"We wanted to come home after living in Brisbane," they shared.
"We both saw an opportunity to raise our kids in a close-knit town, but starting our own business came with risks."
Now celebrating 15 years in business the couple have pushed through any challenges and grown from a small business into a thriving clinic.
First In Physio now employs four professional physiotherapists and three administrative staff members.
"Some of our staff have been with us for over a decade," they proudly mention.
This longevity is a testament to the clinic's welcoming environment and family-oriented culture.
Two years ago, Patrick and Kristy built a new clinic and are thrilled to own their own premises after renting for 13 years.
“We poured a lot of blood, sweat, and tears into creating a space we could truly call our own,” they expressed.
The new facility includes a spacious gym and classroom, enhancing the clinic's ability to offer comprehensive care.
Over the last 15 years, the field of physiotherapy has evolved significantly and First In Physio has embraced these changes.
"We’re working towards a preventative health model," they explained.
"It’s not just about treating people when they’re sick, but about helping healthy people stay healthier."
This shift in philosophy reflects a broader trend in healthcare, where the focus is on promoting wellness and preventing injuries before they happen.
From getting kids involved in sports and teaching them how to prevent injury, to holding regular exercise classes for clients, First in Physio is at the forefront of positive health maintenance.
As they reflect on the past 15 years, the couple express immense pride in what they’ve achieved.
"We’re proud that we’ve been able to serve this community for so long, and that we’ve built lasting relationships with our clients. We’re treating some families across three generations now."
Looking to the future, they are eager to continue growing and evolving. "We hope to expand our team and continue working with young people in the community, encouraging them to stay active and healthy. Starting early leads to healthier generations”.
The team at First In Physio (not pictured: Kathy Aguirre)
Kristy, Patrick and their little one. Photo credit: Miah Lampard