Award Winning Real Estate Team Raine & Horne Ayr

Debbie Shanahan
Property Manager
Debbie brings a wealth of diverse experience to her role here at Raine & Horne, where she excels as a dedicated and highly skilled Property Manager. Her rich and varied background includes time spent as a Veterinary Nurse, Swim Coach, Teacher's Aide, and in the Childcare industry. These roles have equipped her with strong interpersonal skills, a deep sense of responsibility, and an ability to adapt to different challenges.
Debbie’s multifaceted experience enables her to foster positive relationships between landlords and tenants, ensuring smooth communication and a high level of client satisfaction. She is committed to delivering exceptional service, always striving to keep clients thoroughly informed and supported throughout the property management process. Her keen attention to detail and proactive approach helps her address concerns promptly, ensuring all parties feel valued, heard, and understood. Debbie takes pride in her ability to create harmony between property owners and tenants, making every interaction as seamless as possible.
Beyond her professional commitments, Debbie has a deep passion for the outdoors. She enjoys horse riding, gardening, and immersing herself in a good book. Her appreciation for the relaxed lifestyle of the region is evident in her personal pursuits. Whether she is nurturing a garden, riding the horses or exploring the beauty of the Burdekin, Debbie carries her zest for life into everything she does.

Chantelle Tompkins
Sales Administration
Originally from Townsville, Chantelle made the decisive move to the Burdekin region with her partner in 2018, seeking new opportunities to expand her career and contribute to the local community.
She has worked in customer service roles for the past ten years however her journey in the real estate industry began at Raine & Horne Ayr. She has been with the company for the past five years and in that time has developed a comprehensive understanding of the industry, making her a valuable asset to the team.
Starting at the front counter, she quickly became known for her warm smile and friendly nature. Her approachable demeanour endeared her to clients and helped her advance through Raine & Horne Ayr. With a commitment to excellence and a keen learning ability, Chantelle seamlessly transitioned from administration to assisting Agents in Sales.
She expertly manages real estate logistics while building strong client relationships, ensuring every interaction is meaningful and productive.
Beyond her professional endeavours, Chantelle is passionate about cultivating her green thumb in the garden and devoting time to her love of her pets. These hobbies not only provide her with relaxation and enrichment but also contribute to her well-rounded approach to life and work.
With her extensive experience, infectious positivity, and dedication to her craft, Chantelle continues to make significant contributions to the real estate industry. She has enjoyed getting to know the wonderful locals of the Burdekin and looks forward to creating more connections as time goes on.   

Barb Cox
Property Manager
Barb brings over five years of dedicated experience to the real estate industry, specialising in property management with a strong commitment to excellence. With a background in hospitality, she has refined her ability to provide outstanding service, ensuring clients receive personalised attention and support at every stage. Her exceptional communication skills and proactive approach make her a trusted partner for both landlords and tenants.
Barb’s strong customer service skills stand out in her daily interactions with property owners and tenants alike, ensuring that all parties feel valued and understood. She has a keen interest in the continuously evolving legislation that governs the real estate industry, keeping up to date with all changes and ensuring that she remains a reliable resource for her clients.
Barb is deeply committed to managing her clients' most significant investments with precision, care, and passion. She goes above and beyond to ensure that every detail is meticulously handled, maintaining properties to the highest standards.
Outside of the office, Barb enjoys unwinding with a good book, cooking in the kitchen, and staying active through fitness. She cherishes the time spent with her son and daughter, finding joy in the simple moments of family life. Whether at work or home, Barb’s dedication to excellence and her nurturing spirit shine through in all that she does.

Amanda Wassmuth
Administration  
Amanda's professional journey began in the hospitality industry, where she owned and managed her own café in Ayr. This experience not only honed her entrepreneurial skills but also provided her with a solid foundation in customer service and management. Through her work in hospitality, Amanda developed a robust understanding of client needs and the importance of maintaining positive relationships, skills that would prove invaluable as she transitioned into the real estate industry.
At Raine & Horne you will be greeted by Amanda’s friendly smile or voice over the phone. Between greeting clients and creating first impressions, Amanda assists the whole team in every aspect of their daily tasks. She has exceptional communication and customer service skills, making her an integral part of the close-knit team. Her bubbly personality, combined with her proactive problem-solving abilities, enables her to handle a wide array of tasks with ease—no job is too small, and no task is too large.
Outside of work, Amanda enjoys spending quality time with her husband and their two children on their leased cane farm, which is a cherished family business. When she isn't managing tasks at work or on the farm, Amanda finds joy in the kitchen, where she loves to bake and cook delicious meals for friends and family.
Amanda seamlessly blends her expertise in customer service with her passion for family and community. Her journey from café owner to real estate administration highlights her adaptability and determination, making her an invaluable asset to the Raine & Horne team.

Julieann Boccalatte
Property Management
Born and raised in Ayr, Burdekin local Julieann brings to Raine & Horne Ayr an extensive background in the Banking industry. She joined the team in 2019, where she now plays an integral role in the Property Management department.  
With her keen eye for detail, she handles everything from scheduling inspections to following up on maintenance requests and efficiently processing rental applications. Julieann provides essential behind-the-scenes support that ensures smooth daily operations of the office.
Julieann blends her profound local knowledge with professional expertise to streamline processes within the office whether it’s tackling daily tasks or supporting her colleagues, she’s always ready to lend a hand and keep things on track.  Her dedication & commitment to service excellence make her a valuable asset to the team.
Recently, Julieann and her husband made the exciting move to the Whitsundays. They now reside in the beautiful Airlie Beach, where they embrace the coastal lifestyle with their three energetic boys. Whilst this has taken her away from the office, Julieann remains dedicated and available to assist with all enquiries remotely, ensuring a seamless experience for all parties involved.
In her spare time, Julieann cherishes moments spent with her family, whether they’re cruising over to the breathtaking Whitehaven Beach, enjoying the tranquillity of the Proserpine River in their boat, or embarking on camping adventures in their van.

Kelly Greaves
Senior Property Manager
Property professional like no other, Kelly Greaves arrived from Moranbah to the Burdekin region 20 years ago to help manage the famous family business Ayr Hotel. Through dissatisfaction of the service received on her own investment properties prompted her to venture into the real estate world which has been a successful 11 years.
In Kelly’s spare time she is known as the horse whisperer, and has a passion for all things equine.  Kelly’s success stems from the fact that she takes the time to understand the specific needs of her clients and genuinely cares for them.
What Kelly has brought with her when joining Raine & Horne Ayr, is finely honed customer service skills and a strong work ethic enabling her to deliver more to her clients than expected.
Kelly is a genuine individual and when you have her as your managing agent, you will have someone who is straight down the line, which is why so many home owners feel comfortable entrusting her with their most valuable asset.  
While Kelly displays such fresh and creative energy, she knows her success is simply not good luck, but more her ability to listen and understand the needs and wants of her clients - whether tenant or landlord – Commercial or Residential.
Most of Kelly’s business comes from referrals, which is a credit to how well she services and delivers results to her client's time and time again. Most importantly, she feels her success is driven by working in partnership with the incredibly successful team at Raine & Horne Ayr.

CARLA HEALY
Principal of Raine & Horne Ayr

The 7th of April, 2025, marks 10 years since Carla Healy entered the Real Estate Industry, with a combined 30 years in the customer service industry. Carla confidently provides her clients with a memorable, knowledgeable, and enjoyable experience when it comes to selling or purchasing one of their most valuable assets.

Recently, along with her husband Keith, she took the next step and purchased the Raine & Horne franchise from her previous employers, Peter and Nora Andersen.

As a local through and through, Carla truly believes that the beautiful region of the Burdekin is rich with so much choice and she is super proud to call Ayr her home and believes there is a property suitable for everyone.

“I believe every day in real estate is a “great day” and that everyone looking for their “forever home” wants professional prompt service.

“I am here to provide that for my clients and to make their journey one to remember. When they walk through the door at Raine & Horne Ayr, that is what they will receive,” Carla added.

Carla’s goal is to create the ultimate customer experience.

“I don’t want to just sell you a house… I want to help find you your forever home.”

Since resuming her new role as Owner/Principal/Sales Agent on 1st June 2024, the last six months was a true test to the commitment of herself and her wonderful Team who have made it all possible.

Carla Healy warmly welcomed Jo Gabiola back to the Raine & Horne family as she re-enters the real estate industry under the Raine & Horne banner after a short break. With an unparalleled wealth of local knowledge and experience, Jo is set to deliver outstanding service to both past and, most importantly, present clients, ensuring they receive expert guidance in their real estate journey.

“Success is not just one individual it is who is with you along your journey.

“My Team is my Family and we are proud to wear the Raine & Horne brand on our Hearts.

“Most importantly, my amazing Husband Keith, my rock, my stability and my bestest friend ever, all of the above makes us what we are and successful in what we do.”

Giovanna Gabiola
Senior Sales Agent
Born in the Burdekin, Giovanna Gabiola has always worked in Ayr, making a daily 40-minute commute each way to care for her clients. With over 15 years of experience in the industry, her dedication and commitment are evident in her unwavering passion for her work.
Giovanna thrives on connecting with people, making her role as a Real Estate Agent with Raine & Horne the perfect fit. She takes immense pride in her work and genuinely enjoys helping clients navigate their property journeys.
Her passion for real estate is undeniable, despite retiring twice, the continuous calls from past clients seeking her expertise brought her back for a third time, now under the Raine & Horne banner.
With deep local expertise, Giovanna stays updated on market trends to help clients achieve exceptional results, whether buying, selling, or exploring the area.
Over the past 12 years, Giovanna has earned numerous real estate awards. Among her proudest achievements are winning "Top Sales Agent Nationally" with 229 settled sales in a year and "Top Exclusive Listing Agent Nationally" in the same year with Nutrien Harcourts.
Now part of the Raine & Horne team, Giovanna is committed to delivering exceptional customer service to both buyers and sellers. She invites clients to visit her, have a conversation, and experience a smooth, stress-free, and successful real estate journey.

Cass Arboit
Rural Sales
Cass Arboit entered the Real Estate Industry when he joined Ray White as their Rural Sales representative in 2008 after selling his Cane Farming business which he farmed since 1958.  During the 51 years as a grower he was for 30 years also involved in Agricultural Contracting and successfully operating a Farm/Machinery sales business distributing tractors, farm machinery and motor vehicles to the far reaches of Queensland.
Cass is well known and respected in the Burdekin Agricultural Industry.  Cass spent a number of years as a director of Queensland Cane Growers in addition to many years as a member and chairman of the Kalamia Cane Growers. Other community organisations such as school P&C and Junior Farmers Organisation saw Cass offer his service where he also spent time as Chairman.
Within the Rural sector, Cass's experience & knowledge regarding soil types, irrigation, crops etc is an invaluable asset when both vendor and purchaser are required to make important decisions on their future.
His many property sales have included Cane Farms, Grazing Blocks, Mango Orchards, Mixed Crops, Hobby Farms and so on. Some significant sales include the former Burdekin Agricultural College for the QLD Government, Lardelli at Rita Island, Corrick Plains at Giru, Hillsborough Station at Ravenswood, The Burdekin Hotel in Ayr & Molongle Station at Guthalungra.

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