The shutdown of existing 3G networks across Australia is fast approaching and Federal Member for Dawson Andrew Willcox is urging customers to be prepared so they don’t get caught out.
Telstra is due to switch off its 3G network on June 30 with Optus expected to switch off the network in September.
“For those in our community who are still using devices that rely solely on the 3G network, it is really important to contact your telecommunications provider to make sure you have upgraded devices that can continue operating,” Mr Willcox said.
“There are concerns that this switch will leave some customers without any way to contact triple zero in emergencies, but we could see even more impacts in rural and regional areas.
“Products such as boosting equipment, ag tech devices, and even EFTPOS machines could be affected once the 3G networks are switched off.
“If anyone is worried about their devices network connectivity they should contact their telecommunications provider, or alternatively Telstra customers can text ‘3’ to 3498 and should receive a reply advising if there is any action they need to take.”
It is estimated that there are still over 100,000 customers on the Telstra network who are still using old 3G devices, and there are over one million older 4G and 5G phones that are configured to use the 3G networks for Triple Zero calls.
“I encourage anyone who is concerned about the 3G networks being switched off or needs help to find out if they will be affected to contact my office directly on Andrew.Willcox.MP@aph.gov.au.”
