Booking your holiday directly with a local travel agent rather than risking the confusing minefield of online services is something that can transform your holiday experience from stressful and nerve-racking to positive, personal and above all; safe.
This level of personal service is something that the friendly team at Helloworld in Ayr pride themselves in; their knowledge, expertise and excellent customer service makes every customer feel relaxed in the competent arms of a professional they can develop a good relationship with.
For Rosemary Menkens, it was an easy decision to go to Pierina Dalle Cort at Helloworld Travel Ayr, and have her team handle all her travel bookings and essentials.
“I’ve been going through Pierina for everything for 20-something years now, and I’ve never looked back,” Rosemary explained.
Rosemary initially approached Helloworld when she travelled a lot for work, sometimes at a moment’s notice, however since her retirement, she has continued to see Pierina and Helloworld whenever she and her husband travel.
“Pierina handles everything for you, and nothing ever went wrong, and if something did, her team would solve it for you.”
Recalling a time when their flight was unexplainedly cancelled, Rosemary was thankful that Pierina and her team associated with the travel insurance claim, and even to the length of speaking to them.
“That experience really made me realise why you go to a professional and thorough travel agent and have insurance whenever you travel,” Rosemary explained.
Travelling multiple times a year, Rosemary always returns to Helloworld.
“Pierina has trained her staff beautifully and they are so knowledgeable and ready to assist. They have all of my respect,” Rosemary said.
Earlier this year, Rosemary and her husband Ray embarked on a 35-day cruise across the Pacific Ocean, with Helloworld ensuring the best possible accommodations, entertainment, and travel route.
Rosemary also completed a land tour of New Zealand, where she explored the Southern Island, and is already looking forward to jet-setting off for a holiday to Portugal with a friend sometime soon.
Looking back over her travels, Rosemary is thankful for Helloworld and the passionate team.
“Just thinking about everything that goes into booking and organising a holiday, from travel insurance, flights, accommodations, and experiences, Pierina and her team take all the pressure out of everything and made the entire experience seamless and amazing.”
To learn more, book your next holiday vacation, or see the fantastic details that Helloworld Ayr have on offer, ring 4783 2122, email ayr@hellworld.com.au or visit their shopfront at 131 Queen Street Ayr.
Rosemary’s best travel tip: Be sure to check your passport expiry date! Sometimes you can’t travel if you have less than six months left on your passport, so double check.
Rosemary and Ray Menkens on their travels to Scotland
Rosemary at Empress Catherine Palace in St Petersburg. Photos: Rosemary Menkens
